Website Questions
Why did the website change?
Why doesn’t my old login work anymore?
Why do I need a Windows Live ID?
Can I use a Live ID I already have?
How do I get a Windows Live ID?
I have several Live IDs, which should I use?
Is my Live ID information safe?
What do I need to do to access my membership on the new website?
What is my login for the other User Group I belong to?
General Membership Questions
Why are there two types of memberships now?
What is the difference between a Basic Membership and a Premium Membership?
Why would I pay for my annual Membership if others can now get it for free?
What is the impetus behind the change?
How are Partners affected by the change in membership?
Why is there a Membership Fee in the first place?
Profile/Contact Questions
How do I add co-workers to my company's membership?
Why do I need to update My Profile or my Company Profile?
How do I find my profile? How do I make updates to my profile or my company’s profile?
How do I hide or show my Company Profile details in the Member Directory?
General Questions
Where are the recordings and other materials for past webinars and events?
Who can I contact with more questions?
Why did the website change?
As your User Group continues to grow, we’re always striving to provide you with more membership benefits and more opportunities to learn, share, and network. We upgraded our systems to provide you more resources and more value from your membership. As part of this upgrade, we’ve rolled out a new, more user friendly web site! Here are just a few of the benefits:
- More membership information – easier to find fellow members in your industry or using the same add-ons, for example
- Easier account maintenance – easier to update your information, add members, and renew your membership
- New membership structure – now there’s two tiers available to match your budget and needs
- One login across all User Groups – fewer user names and passwords to remember
top
Why doesn’t my old login work anymore?
As part of the switch, we’ll be streamlining management of your NAVUG user name. Instead of using your old login name and password, you’ll use your Windows Live ID to log in to your User Group website. We strongly recommend you use the same Live ID that you use for signing into CustomerSource or the Microsoft Dynamics Community for easy connection and increased benefits across these web sites. This has several benefits:
- One login across all User Groups – fewer user names and passwords to remember
- One less login to remember – you can use your Live ID that you use most often
- Quicker access to resources – easier switching to also use the Microsoft Dynamics Community and related resources
top
Why do I need a Windows Live ID?
Using your Live ID to log in is simpler, easier to remember, and provides a number of other benefits:
- It’s one less user ID and password you have to remember (or one less to forget!)
- If you belong to more than one Dynamics User Group, you’ll only need one login for all User Group web sites
- You’ll only need one login over the life of your membership
- You can also sign into Microsoft Dynamics Community / CustomerSource / PartnerSource (if registered) with the same login
If you already have a Windows Live ID (previously called a .Net Passport or Passport Account), or a Live, Hotmail, Windows or MSN Messenger account, you’re all set.
top
Can I use a Live ID I already have?
Absolutely – in fact, that’s preferred. If you already access CustomerSource or the Microsoft Dynamics Community, we strongly recommend you use the same Live ID.
top
How do I get a Windows Live ID?
It’s easy and takes just a couple minutes – just navigate to http://home.live.com/. You can sign up for a new email account or use an existing email address for your new Live ID.
top
I have several Live IDs, which should I use?
If you use a Live ID to access CustomerSource or the Microsoft Dynamics Community, we strongly recommend you use that one. You can use any Live ID you have.
top
Is my Live ID information safe?
Rest assured this process is very secure and there is no way for anyone at NAVUG to see your Windows Live ID or your password. We will not have any Live ID user names or passwords stored in our system. When you sign into the new website with your Live ID, the website sends the ID and password to the Microsoft Live ID Service. The Live ID Service validates the ID and password, and returns to our web site a unique identifier which is specific to the NAVUG website. This unique identifier is matched to your membership, and it is the only information that we store. There is nothing that we can do with this unique identifier outside of the NAVUG website because it is specific to our web site.
top
What do I need to do to access my membership on the new website?
You must connect your Live ID to your membership in order to have full use of the website and leverage your Membership. Follow these four steps:
1. Copy and paste the Invitation Code link you received in the email announcing the new web site
2. Sign in with your Live ID
3. Update your Company Profile and fill in any missing Membership Information
4. Update your Profile and fill in any missing Membership Information
Be sure to use this opportunity to update the information on your profiles. As one of the major benefits of membership in NAVUG is to build relationships and interact with other members that have commonalities with you and your company, adding current data about your Dynamics environment is critical.
top
What is my login for the other User Group I belong to?
Guess what? If you belong to two User Groups you only need one Live ID to access both web sites. Note that if you’ve gone through the initial setup with one User Group the first time you logged in, then you do not have to repeat this process for the other User Group. However, your profile and your company’s profile are different between User Groups, so you’ll want to update these for each User Group you belong to.
top
Why are there two types of memberships now?
Premium Members enjoy unlimited access to all the resources of NAVUG as well as significant discounts to events, meetings, and training courses. At the same time, it is important to include those members in the dialog who do not find the ROI in the nominal annual membership fee to be a Premium Member. With this in mind, a Basic Membership tier has been created. Basic Members have limited access to NAVUG programs and resources. They also receive invitations to many events, meetings, and training courses.
Regardless of the type of membership your company decides to engage, the opportunity to optimize your implementation of Dynamics NAV is awaiting you through active participation in NAVUG!
top
What is the difference between a Basic Membership and a Premium Membership?
Basic Membership is an entry-level of participation in the User Group programs. It is best suited for those users who mostly desire interacting with other members via online forums and the occasional participation in webinars and other NAVUG programs open to Basic Members. The annual membership fee for a Basic Membership is FREE. Basic Members are invited to events, Regional Chapter meetings, and other programs, and can participate at the Basic Member charge.
For those members who engage more deeply in the programs and benefits of NAVUG, Premium Membership is for you. A nominal annual membership fee entitles your entire company to engage in unlimited programs of NAVUG. Additionally, significant discounts are offered to NAVUG Forum, Regional Chapter Meetings, and Training Courses. Premium Members also have the opportunity to qualify for discounts (or even FREE) registration to Convergence.
Click here to see a full listing of Member Benefits.
top
Why would I pay for my annual Membership if others can now get it for free?
Premium programs will only be available to Premium Members. This change enables new, deeper education and knowledge sharing workshops and sessions to be introduced to Premium Members. Significant discounts to conferences such as NAVUG Forum, Training Courses, Regional Chapter meetings, and other gatherings will be offered to Premium Members.
top
What is the impetus behind the change?
Some members of the Microsoft Dynamics User Community are satisfied with limited interaction with other users via websites and discussion forums. NAVUG’s Member portal has now established ubiquitous integration with other online communities to share content, particularly around the knowledge base and online interaction. However, many users feel that unifying the online content with the person-to-person programs which are the hallmark of NAVUG, will lead to stronger ROI for all Premium Members.
top
Why is there a Membership Fee in the first place?
Most companies who invest significantly in their ERP system hope to leverage that investment as much as possible. Although there are many free web sites available with great information, a significant portion of the community believes investing in a professionally run User Group brings greater efficiency and stronger ROI than simply searching web sites for contacts and information. Membership fees fund a full-time staff whose primary function is to: communicate; vet ideas and needs from the membership; develop programs; conduct training; facilitate roundtables; research best practices; hold conferences and gatherings; represent the user’s voice to Microsoft; and many other activities. Most Premium Members have agreed that this nominal annual fee to provide this service pays off many times over compared to seeking similar information and relationships on their own.
top
How do I add co-workers to my company's membership?
Membership in NAVUG is not only for you, it’s for everyone at your organization! The programming available covers a wide range of topics and job roles, so take advantage and get everyone involved. Adding additional members to your Membership is a two-step process:
- Have the Primary Contact for your Membership log into your Company Profile
- To identify your primary contact, a contact already connected to the membership must log in, select “Company Profile”, and look for the Primary Contact field
- The Primary Contact needs to type the email address of the new contact for your membership under the "Invite New Contact" section and click the "Invite" button
- An automatic email will be sent to the email address entered with the following instructions (steps MUST be completed by new contact):
- Visit http://www.navug.com/invitation
- Copy and Paste your Invitation code into the text box provided
- Upon successful validation of an invitation code, click the Sign In button and enter your Live ID credentials
- Update “My Profile” and Save
top
Why do I need to update My Profile or my Company Profile?
It is vitally important that you update both your profile and your company’s profile. This information will be used to develop your Membership Directory, which in turn provides you the ability to find other Members with which to network. For example, you will be able to search for other organizations that are on the same version and/or service pack of Dynamics, use the same modules or add-ons, or live in the same area. This is only possible if you take a couple minutes and add this information about your Dynamics environment.
top
How do I find my profile? How do I make updates to my profile or my company’s profile?
The links to both “My Profile” and “Company Profile” are in the upper right of your NAVUG web site. Just log in using your Live ID and select the profile you’d like to update.
Please note: if you choose, the information contained in your Company Profile is available for other NAVUG members to search and view through the Member Directory.
top
How do I hide or show my Company Profile details in the Member Directory?
The Primary Contact for your Membership needs to update the checkboxes available for privacy preferences available from your Company Profile (must be signed in to view or update your Company Profile information). Please note: the information contained in your Company Profile is available for other NAVUG members to search and view through the Member Directory.
top
Where are the recordings and other materials for past webinars and events?
If you are looking for a webinar recording, PowerPoint presentation, or other materials for an event that occurred after November 1st, these are available on the new web site and attached to the event. Just go to the Events page, find the month of the event, and look in Past Events. If you are looking for an event that happened before November 1st, visit our old web site at http://navug.clientspace.net.
top
How are Partners affected by this change in membership?
As with our Members who are end-users, if you are already Partner Member you have been upgraded to a Premium Membership with NAVUG. Existing Partners will now enjoy more benefits, resources, and networking opportunities as well.
top
Who can I contact with questions?
Email us at help@NAVUG.com – we’re glad to help.