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Error Message during Invoicing a Receipt.

  • 1.  Error Message during Invoicing a Receipt.

    Posted Feb 14, 2020 12:05 PM
    Procurement department is getting the following message:
    "This receipt has already been invoiced.  Undo Receipt can be applied only to posted, but not invoice receipts."

    First quesiton: What are they doing to get this message?
    Second question: Is it fixable without performing some back door correction?

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    Louis Bustos
    Sr. Systems Analyst
    Cacique
    City of Industry CA
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  • 2.  RE: Error Message during Invoicing a Receipt.

    TOP CONTRIBUTOR
    Posted Feb 17, 2020 06:53 PM
    Hello Louis,

    I believe your Procurement user is attempting to use the Undo Receipt Function on the Posted Purchase Receipt page as shown below (we use NAV 2017).


    The warning message is letting the user know that the Undo Receipt Function can't be applied to the Receipt Line because that Receipt Line has already been Invoiced.

    Once you understand why the user is attempting to Undo this Receipt Line, you may want to talk to your NAV Partner to determine the appropriate action to reverse this.

    Brian


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    Brian Bates
    Chair, D365BCUG/NAVUG Southern California Local User Group
    IT Project Manager, Power Plus!
    ANAHEIM CA
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