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Vendor electronic payment

  • 1.  Vendor electronic payment

    Posted 18 days ago

    We are using NAV 2017 and started making ACH electronic payments to vendors.  I have two questions about this process.

    1. We paid a vendor who had closed their bank account and did not notify us. The ACH payment was cleared on the bank account reconciliation because it was paid by our bank.  The payment was later returned to our bank.  Is there a way to reverse the cleared ACH check payment so that it can be voided?  The void would then put the balance back in the vendor account so that it can be reissued.  If this is not possible, what steps do you take to correct the reversal of cash and repayment to the correct vendor bank account?
    2. On the vendor pre-payment journal, some of the discounts were put to unapplied amounts instead of in the payment discount column. I changed the payment method back to computer check and it was correct in the journal.  Why was the discount unapplied?  If I had finished the payment process as ACH, would the discounts post as discounts or would it leave an unapplied amount on the vendor balance?

    The top report is from the ACH payment method.  The bottom is the check payment.
    Thank you for your help.



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    Darlene Thompson
    Garner Industries
    Lincoln NE
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  • 2.  RE: Vendor electronic payment

    NAVUG ALL STAR
    Posted 17 days ago
    Darlene,

    Let me reply to question 1. In the Check Ledger Entries, for the ACH you generated, are you saying you cannot highlight the row and click Check/Void? Here is my images:


    On your second question, I have never seen this before but I will check around and if I find anything will reply back.
    Thanks,
    Steve

    ------------------------------
    Steven Chinsky
    Manager
    Wipfli
    Mansfield MA
    NAVUG/BC Programming Committee Member
    NAVUG All-Star, Granite Award Recipient, MCP, DCMP
    ------------------------------



  • 3.  RE: Vendor electronic payment

    Posted 17 days ago
    When I click on void check for a check that has been cleared, I get the following message.


    ------------------------------
    Darlene Thompson
    Garner Industries
    Lincoln NE
    ------------------------------



  • 4.  RE: Vendor electronic payment

    NAVUG ALL STAR
    Posted 17 days ago
    Darlene,

    Have you cleared this payment on a recent Bank Reconciliation? The message is telling me that you have as the Statement Status = Closed. If this is the case, you are left with manually recording the reversal of the Bank voiding of the check and manually reinstating the Payable. You can do this on a General Journal Entry, Bank Account on left as Debit and balancing Account can be Vendor.

    Thanks,
    Steve

    ------------------------------
    Steven Chinsky
    Manager
    Wipfli
    Mansfield MA
    NAVUG/BC Programming Committee Member
    NAVUG All-Star, Granite Award Recipient, MCP, DCMP
    ------------------------------



  • 5.  RE: Vendor electronic payment

    Posted 17 days ago
    Yes the check was cleared.  Thank you for the solution.

    ------------------------------
    Darlene Thompson
    Garner Industries
    Lincoln NE
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