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Reducing quantity on a drop shipment partially received

  • 1.  Reducing quantity on a drop shipment partially received

    Posted Aug 21, 2019 02:47 PM
    Hi all,

    In this situation I am looking to clear up - we entered an SO for 250 pcs of part "A", and created the purchase order through the drop shipment method in NAV.  Well the vendor only sent 240 pcs to the customer. The 240 pcs on the SO has been received and invoiced, while on the PO side they are only received.

    I can't knock down the quantity to 240 on the SO or PO because I get an error there is a linked document. I can't delete the quantity on the PO and re-grab the sales lines because quantity has already been received.  I can't delete the documents either.

    Are there any options around this besides receiving/invoicing the full quantity and issuing credits?


    Matt McDowell
    Supply Chain Analyst
    Valley Blades Limited
    Waterloo ON

  • 2.  RE: Reducing quantity on a drop shipment partially received

    Posted Aug 21, 2019 04:16 PM

    Once you invoice for the 240 pieces on the Purchase Order, you should be able to delete the PO even though 10 of the original ordered qty are remaining to be received and invoiced. This is because NAV allows you to delete a PO with remaining qty as long as what has been received has been invoiced.

    The same stands on the Sales side of this transaction. Once you delete the PO, you should be able to delete the Sales Order even with 10 of the original ordered qty remaining as you will have invoiced all that has been shipped.

    I just tested in NAV 2017 using drop ship functionality and I was able to do everything outlined above.

    Please let me know if you have the same success.

    Cynthia Priebe MCP, DCP
    Senior Analyst and Project Manager
    Liberty Grove Software

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