Open Forum

Incoming Document Files Automatically Moving from one posted sales invoice to another

  • 1.  Incoming Document Files Automatically Moving from one posted sales invoice to another

    Posted Sep 12, 2019 12:54 PM
    We are experiencing an anomaly where an incoming document file (PDF) attached to one sales order is moving automatically to another sales order at some point after posting the invoice to the initial sales order.  The only connection I can gather is that the 2nd sales order was created as a copy of the 1st sales order and somehow that creates a strange connection between the two in the Incoming Document factbox.  We don't know why it's doing this but wondered if any of you have experienced the same or simliar issue.  Using NAV 2017R2.  I figure that there might be some setting in the Incoming Documents that is causing this but am not sure where else I might look in NAV to help resolve this.

    Thanks!

    ------------------------------
    Brandon Price
    Financial Data Analyst/Accounts Receivable Manager
    Cypress Grove Cheese
    Arcata, CA
    ------------------------------
    Conference-BCNAVUG_200x200


If you've found this thread useful, dive deeper into User Group community content by role