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Cross Dock Bin Qty not balance with Item ledger entries

  • 1.  Cross Dock Bin Qty not balance with Item ledger entries

    GOLD CONTRIBUTOR
    Posted 23 days ago
    ​​We have a location that uses cross dock and it is not a setup as Direct Put Away in the warehouse setup.

    Item No. 1001

    The Cross Dock Bin is showing 1 pc while the item ledger entries for the item is showing 2 pcs.

    How do we fix the imbalance between the Cross Dock Bin and the Item Ledger Entries ?

    Physically, we got 2 pcs in the warehouse.

    I cannot do a warehouse item journal since this location is not setup as a Direct Put Away.

    What is the best way to increase the Bin Content but would not affect the Item Ledger?

    ------------------------------
    Berlinda Yap
    IT Service Manager
    Foremost Groups, Inc.
    East Hanover NJ
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  • 2.  RE: Cross Dock Bin Qty not balance with Item ledger entries

    TOP CONTRIBUTOR
    Posted 23 days ago
    ​My first thought would be to run Calculate Whse. Adjustments in the Item Journal, but since the location is not Directed put-away and pick, I suppose that will not help.  However, there's nothing to lose in trying this.

    I guess bin contents does not show the missing unit anywhere else?

    You can try drilling down on the 1 pc in Bin Contents to get to Warehouse Entries and then play with filters to see if there is 1 pc hiding anywhere.

    ------------------------------
    Lewis Rosenberg
    IT Manager
    Mars Fishcare
    Chalfont PA
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  • 3.  RE: Cross Dock Bin Qty not balance with Item ledger entries

    GOLD CONTRIBUTOR
    Posted 22 days ago
    ​Dear Lewis,

    Will try what you suggested and update on this issue.

    ------------------------------
    Berlinda Yap
    IT Service Manager
    Foremost Groups, Inc.
    East Hanover NJ
    ------------------------------



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