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Cannot get OneNote to display in Ribbon

  • 1.  Cannot get OneNote to display in Ribbon

    GOLD CONTRIBUTOR
    Posted Jul 15, 2019 02:20 PM
    ​​I'd like to test OneNote and NAV integration.  However I can't seem to get OneNote icon to display on Ribbon.  I configured the IT Manager role by checking the Use Record Notes and User Page Notes and entered a valid folder path.

    When in SO List I right click on Ribbon and select Customize I can see One Note under the Show Attached section under Available actions and when I add it OneNote is displayed under Show Attached under Show Actions in this order but when I click OK to exit the icon does not show on Ribbon.  Then when I go back into Ribbon/Customize and look under Show Attached (right pane) OneNote is no longer there.

    I did a Restore Defaults on the page and retried it but no go.

    Anyone else experience this or know of the fix.  Thanks


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    Bill Blomker
    IT Director
    Crest Healthcare Supply
    Dassel, Minnesota
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    Academy - Online Interactive Learning from Experts


  • 2.  RE: Cannot get OneNote to display in Ribbon

    Posted 14 days ago
    Did you find a resolution to this? I'm experiencing the same thing.

    Julie DiCesare
    Computer Analyst
    Crown Battery Mfg Co

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    Julie DiCesare
    Crown Battery
    Fremont OH
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    Academy - Online Interactive Learning from Experts


  • 3.  RE: Cannot get OneNote to display in Ribbon

    TOP CONTRIBUTOR
    Posted 13 days ago
    Providing the following will help you get an answer faster.

    • What version of NAV/BC are you running?
    • Are you on premise, or public cloud?
    • What client are you running Web Client, RTC, Modern Client, or an App


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    Andrew Good
    President
    Liberty Grove Software
    Oakbrook Terrace IL
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    Academy - Online Interactive Learning from Experts


  • 4.  RE: Cannot get OneNote to display in Ribbon

    GOLD CONTRIBUTOR
    Posted 13 days ago
    Julie, to answer your question.  I did not get it to work.

    Andrew, to answer your questions.  We are on NAV 2016.  On premise.  RTC.

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    Bill Blomker
    IT Director
    Crest Healthcare Supply
    Dassel, Minnesota
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 5.  RE: Cannot get OneNote to display in Ribbon

    TOP CONTRIBUTOR
    Posted 12 days ago
    Is it an issue with just one page, or with all pages?

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    Greg Enns
    ERP Coordinator
    Technical Prospects
    Appleton WI
    ------------------------------

    Academy - Online Interactive Learning from Experts


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