Open Forum

Expand all | Collapse all

Purchase Credit Memo

  • 1.  Purchase Credit Memo

    GOLD CONTRIBUTOR
    Posted 7 days ago
      |   view attached
    Hi,
    I have a question. I have a purchase credit memo that is stuck. It won't delete. It won't posted. Attached is a screen shot of the different errors that I am getting. Is there anyone that has had this similar issue and how do I get it to delete. I have tried to go into the DEV environment and cancel it that way. But that is telling me I can't do that either.

    Thanks so much

    ------------------------------
    Laurie Gooch
    Accounting Coordinator
    Creative Food Ingredients
    Perry NY
    ------------------------------

    Attachment(s)

    docx
    credit memo.docx   53K 1 version


  • 2.  RE: Purchase Credit Memo

    TOP CONTRIBUTOR
    Posted 6 days ago
    You need to change the PPS # to an unused one.

    It looks like a credit was posted using the same # ( do you auto assign?)

    it can happen if you start the document at the same time as someone else and they post first.​​

    ------------------------------
    Michael Carr
    VP , Finance
    Philadelphia Scientific LLC
    Montgomeryville PA
    ------------------------------



  • 3.  RE: Purchase Credit Memo

    SILVER CONTRIBUTOR
    Posted 6 days ago
    As Michael mentioned, use No. Series to update the posted credit memo numbers and see if that releases the PO.   It could be another No. Series also that's out of sequence since you are getting a couple of errors on existing numbers.   But try to update there and hopefully this will resolve your posting.  ​

    ------------------------------
    Patti Parrish
    Finance Project Manager
    EthosEnergy Power Plant Services
    Alpharetta, Ga
    ------------------------------



  • 4.  RE: Purchase Credit Memo

    TOP CONTRIBUTOR
    Posted 4 days ago
    No Series SetupSorry , I haven't gotten back earlier to you. I was at FOCUS or in transit.

    You probably need to check the Manual Nos. Allowed to change the number to clear the duplicate no. for the PPS code.

    You can unset it once you do.

    It's in the No. Series Setup.(above)

    Check the box >enter the next no in the series to replace the duplicate> uncheck the box  ---- then delete the credit.

    ------------------------------
    Michael Carr
    VP , Finance
    Philadelphia Scientific LLC
    Montgomeryville PA
    ------------------------------