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Base Qty to Handle Must be Equal to 0

  • 1.  Base Qty to Handle Must be Equal to 0

    Posted 8 days ago
      |   view attached
    Dynamics NAV 2016 user

    When receiving a purchase or transfer order I often receive the error message "Base Qty to Handle Must be Equal to 0".

    I am able to reduce the qty to receive and receive in portions of the shipped inventory before receiving this error.  I have reviewed the reservation entries and other documents and have found that this inventory is not being requested anywhere else in the system.  I have also identified that this is not an issue of what I call a "split line" (where the remaining quantity is split between two entries).

    Why would this exist?

    All insight is greatly appreciated.

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    Michelle Cahall
    TGS Global
    Denver CO
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    Attachment(s)

    pptx
    Base Qty 0.pptx   13.35MB 1 version
    Conference-BCNAVUG_200x200


  • 2.  RE: Base Qty to Handle Must be Equal to 0

    Posted 8 days ago
    Hey Michelle,
    This one can be tricky.  Lets start here - Does the quantity to receive match the quantity to handle on the item tracking lines? 

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    Nirav Shah
    Solution Architect
    To-Increase
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    Conference-BCNAVUG_200x200


  • 3.  RE: Base Qty to Handle Must be Equal to 0

    Posted 8 days ago

    It does, however, I am not able to receive the full quantity. 

    I am not sure if this is related, but some of these transfer and purchase orders also have an error message in the POS Inventory Updates page stating the following:

    There is no Reservation Entry within the filter.

    That being said, I'm unsure how that would relate being that the full quantity is requested and shipped.  



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    Michelle Cahall
    TGS Global
    Denver CO
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    Conference-BCNAVUG_200x200


  • 4.  RE: Base Qty to Handle Must be Equal to 0

    Posted 8 days ago
    What results do you get when you remove the filters, can you find the item/lot no. in the reservation entry table?

    Also check the Order Tracking Policy on the item card - what is that set to.  The setting there can also cause issues in the reservation entry table.


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    Nirav Shah
    Solution Architect
    To-Increase
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    Conference-BCNAVUG_200x200


  • 5.  RE: Base Qty to Handle Must be Equal to 0

    Posted 5 days ago
    Are you using stockkeeping units?

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    Xan
    Katy TX
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    Conference-BCNAVUG_200x200


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