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ISO-9001 Compliance with NAV/BC

  • 1.  ISO-9001 Compliance with NAV/BC

    Posted May 02, 2019 08:57 PM
    What are companies that are ISO-9001 certified doing regarding documentation of NAV/BC since manuals do not exist anymore?  Is there a company out there filling this gap?

    Jenifer Elliott
    Application Consultant
    Technology Management Concepts
    807 Parkview Drive North, Suite 150
    El Segundo, CA 90245
    Phone: 831.277.3280


  • 2.  RE: ISO-9001 Compliance with NAV/BC

    Posted May 03, 2019 02:40 PM
    We used Click Learn to develop our own documentation.

    Gregory Alford
    Director of Technical Resources
    Tri Star Metals LLC
    Carol Stream IL

  • 3.  RE: ISO-9001 Compliance with NAV/BC

    Posted May 03, 2019 03:45 PM
    We really haven't had "NAV" manuals for a very long time. Recent history allowed us to get a good deal of information through Help, and MSDN. I instructed my customers to print this for their own purposes or bookmark into a favorites "NAV" folder in their browser.

    I know this is not what you are looking for to meet you ISO requirements, but we now have "Microsoft Docs." Here you can find a good basis for your printed documentation. Copy it and append/insert your special operational instructions, screenshots, etc. You will have some work to do to get these in an operational order but no sense recreating the wheel if there is something out there to start with.
    Microsoft Docs

    For those that don't require a hard copy, and/or are using relatively standard functionality, you can use these online docs which has its advantages such as clickable links within the pages.

    And as @Gregory Alford indicated, Click Learn is a good tool though a bit pricey.  ​

    Cynthia Priebe MCP, DCP
    Senior Analyst and Project Manager
    Liberty Grove Software

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