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    Posted Apr 29, 2020 11:13 AM
    Edited by Iaroslav Pankovskyi Apr 29, 2020 04:53 PM

    Dear All,
    Thank you for participating in today's webinar on Order Promising. I would like to address some questions asked during the webinar:

    Q: Does the Capable-to-Promise function take into account the Items available to be transferred from other Locations.
    A: Yes, the Capable-to-Promise function (and the Available-to-Promise function too) takes into considerations the inventory available at other Locations.

    Q: Is planned production taken into consideration by the system in calculating the Available-to-Promise inventory?
    A: Yes, it does. Other things that are taken into consideration are: purchases, transfers, and sales returns.

    Q: What happens if there are multiple lines on the Sales Order when the Order Promising function is used?
    A: If you have multiple lines on a Sales Order, all of them will be shown on the "Order Promising" Page. Users, however, can remove the lines that they do not want the system to calculate the Capable-to-Promise or Available-to-Promise dates for. Moreover, once the system calculates the dates for the desired line(s), it is possible to overwrite them with other dates and only then to accept the suggestion which will populate the corresponding Sales Order line(s).

    Further Reading:

    1.  Pankovskyi, I. (2018). Dates in Dynamics 365 Business Central: Sales Order. Retrieved on April 29, 2020, from

    2.      Microsoft (2020). Calculate Order Promising Dates – Dynamics 365 Business Central Documentation. Retrieved on April 29, 2020, from

    Iaroslav Pankovskyi
    Senior Consultant
    BDO Canada LLP


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