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PO Issue / Sales order Issue

  • 1.  PO Issue / Sales order Issue

    SILVER CONTRIBUTOR
    Posted May 09, 2019 02:30 PM
    Good day!
    How would you solve this issue:

    1) Purchase order was received with incorrect quantities and NO prices.  PO has not been invoiced
    2) Two sales orders have been processed against the inventory received on the aforementioned PO

    What steps would you take and in what order?

    Thanks!

    #NAV2017​​

    ------------------------------
    Ruth Entwistle
    Customs Broker/Vendor Relations
    Heron Point Seafood
    Newmarket NH
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  • 2.  RE: PO Issue / Sales order Issue

    TOP CONTRIBUTOR
    Posted May 09, 2019 02:40 PM
    Once you receive the vendor's invoice and update the cost either on the PO line or on the Purchase Invoice line (if you use Get Receipts for invoicing), and post the invoice, the actual cost on the item ledger entry will be updated. When you run Adjust Cost Item Entries, the outbound ledger entries will be updated with the correct cost.

    Does this answer your question?

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    Cynthia Priebe MCP, DCP
    Senior Analyst and Project Manager
    Liberty Grove Software
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  • 3.  RE: PO Issue / Sales order Issue

    SILVER CONTRIBUTOR
    Posted May 09, 2019 02:48 PM
    And then you can create a purchase credit to take care of the quantity discrepancy?

    ------------------------------
    Ruth Entwistle
    Customs Broker/Vendor Relations
    Heron Point Seafood
    Newmarket NH
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