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Sales return orders for sub-items in an assembly items?

  • 1.  Sales return orders for sub-items in an assembly items?

    Posted 14 days ago
    We use sales orders to send items out to our sales and marketing teams in the field and put them back into inventory using sales return orders when they are done with them. The teams would like to use "kits" (assembly items) to allow them to order multiple commonly ordered items without having to enter each item individually into NAV or our sales portal.  However, some of the sub-assembly items are partially consumed when out in the field (a pack of informational flyers for instance). Is there a way to return sub-assemblies on a sales return orders on an item-by-item basis? NAV seems to treat the assembly item as a singular item in the sales return orders.

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    Jonathan Kao
    Cypress Grove Chevre
    Arcata CA
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