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Lanham e-Ship Pack Line Scanning Error "Unknown Source Type 0 0"

  • 1.  Lanham e-Ship Pack Line Scanning Error "Unknown Source Type 0 0"

    TOP CONTRIBUTOR
    Posted 19 days ago
    ​Has anyone seen this error in Lanham e-Ship Pack line Scanning?

    "Unknown Source Type 0 0"

    The error occurs when running the Create Standard Pack command (//CSP).



    ------------------------------
    Lewis Rosenberg
    IT Manager
    Mars Fishcare
    Chalfont PA
    ------------------------------------------------------------------------
    BCUG/NAVUG All-Star
    BCUG/NAVUG Board of Advisors, Chairperson
    BCUG/NAVUG Programming Committee

    Twitter: @RosenbergL
    LinkedIn: https://www.linkedin.com/in/rosenbergl
    ------------------------------------------------------------------------

    NAVUG/BCUG Summit (navugsummit.com)
    Orlando, FL - October 15-18, 2019
    ------------------------------


  • 2.  RE: Lanham e-Ship Pack Line Scanning Error "Unknown Source Type 0 0"

    Posted 19 days ago
    I've only seen this once and it was an invalid source Document Type. I just did //clear and re-entered the document number.

    ------------------------------
    Nick Yancer
    NAV Developer
    Advanced Media Technologies
    Deerfield Beach
    ------------------------------



  • 3.  RE: Lanham e-Ship Pack Line Scanning Error "Unknown Source Type 0 0"

    TOP CONTRIBUTOR
    Posted 18 days ago
    Thanks for the response, Nick​.  Unfortunately, that is not the issue.  I think it may possibly be related to the Shipping Agent Service since it was missing from some previous orders for this customer and we fixed that yesterday, but still this ne order is stuck at the Pack Line step.

    ------------------------------
    Lewis Rosenberg
    IT Manager
    Mars Fishcare
    Chalfont PA
    ------------------------------------------------------------------------
    BCUG/NAVUG All-Star
    BCUG/NAVUG Board of Advisors, Chairperson
    BCUG/NAVUG Programming Committee

    Twitter: @RosenbergL
    LinkedIn: https://www.linkedin.com/in/rosenbergl
    ------------------------------------------------------------------------

    NAVUG/BCUG Summit (navugsummit.com)
    Orlando, FL - October 15-18, 2019
    ------------------------------



  • 4.  RE: Lanham e-Ship Pack Line Scanning Error "Unknown Source Type 0 0"

    Posted 15 days ago

    Lewis,

    Are you able to debug the session? The errors I looked at with these parameters were pulling from the source ID, so somehow, the document is getting cleared. I have only seen this once and never did figure out the cause of the issue.

    Nick

     






  • 5.  RE: Lanham e-Ship Pack Line Scanning Error "Unknown Source Type 0 0"

    TOP CONTRIBUTOR
    Posted 15 days ago
    Try deleting the order altogether and recreating it.

    ------------------------------
    Jeane Meade
    IT/DBM
    Sheldons', Inc.
    Antigo WI
    ------------------------------



  • 6.  RE: Lanham e-Ship Pack Line Scanning Error "Unknown Source Type 0 0"

    TOP CONTRIBUTOR
    Posted 15 days ago
    ​Thanks for the responses, Nick and Jeane.

    @Nick Yancer, our Shipping Team was able to create packages manually, so this error no longer exists.

    @Jeane Meade, We didn't want to delete the packages that had already been created because labels were already printed and applied.


    ​​​​

    ------------------------------
    Lewis Rosenberg
    IT Manager
    Mars Fishcare
    Chalfont PA
    ------------------------------------------------------------------------
    BCUG/NAVUG All-Star
    BCUG/NAVUG Board of Advisors, Chairperson
    BCUG/NAVUG Programming Committee

    Twitter: @RosenbergL
    LinkedIn: https://www.linkedin.com/in/rosenbergl
    ------------------------------------------------------------------------

    NAVUG/BCUG Summit (navugsummit.com)
    Orlando, FL - October 15-18, 2019
    ------------------------------



  • 7.  RE: Lanham e-Ship Pack Line Scanning Error "Unknown Source Type 0 0"

    Posted 15 days ago
    Hey Lewis,

    Could you provide the steps you all used in the pack line scanning when you received this error?


    ------------------------------
    ReBecca Wadsworth
    Lanham Associates/Lanham Services
    Norcross GA
    ------------------------------



  • 8.  RE: Lanham e-Ship Pack Line Scanning Error "Unknown Source Type 0 0"

    TOP CONTRIBUTOR
    Posted 14 days ago
    ​Hello ReBecca,

    ​We've moved on from this and this is no longer an issue.  The error never occurred before so hopefully we won't see it again.

    Our process is to generally enter the sales order and then //CSPP.  In this case, it looks like the order was alreayd partially packed and they were trying to pack the rest of the order (not sure), since the screen shot said 12 of 720 were already packed.

    Earlier in the day we had other errors for this customer because there was not Shipping Agent Service assigned to the Shipping Agent assigned to this customer.  We made assigned a service while some orders were in process and I belve that this error (below) was somehow related to that situation.

    Like I said, we've moved on, so this is no longer an open issue and we're not concerned since it appears to have been a one time event that we were able to work around.

    Thanks for jumping on the thread.


    Pack Line Error

    ------------------------------
    Lewis Rosenberg
    IT Manager
    Mars Fishcare
    Chalfont PA
    ------------------------------------------------------------------------
    BCUG/NAVUG All-Star
    BCUG/NAVUG Board of Advisors, Chairperson
    BCUG/NAVUG Programming Committee

    Twitter: @RosenbergL
    LinkedIn: https://www.linkedin.com/in/rosenbergl
    ------------------------------------------------------------------------

    NAVUG/BCUG Summit (navugsummit.com)
    Orlando, FL - October 15-18, 2019
    ------------------------------



  • 9.  RE: Lanham e-Ship Pack Line Scanning Error "Unknown Source Type 0 0"

    Posted 14 days ago
    Glad to hear that it's been resolved! :)

    ------------------------------
    ReBecca Wadsworth
    Lanham Associates/Lanham Services
    Norcross GA
    ------------------------------



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