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Error when posting a general journal

  • 1.  Error when posting a general journal

    SILVER CONTRIBUTOR
    Posted 20 days ago
    Good Morning,
    We are getting the following error when we are trying to post a General Journal.
    Amount must be positive in Gen.Journal Line Journal Template.

    Has anyone ever come across this, and how did it get resolved.

    Thank you,

    Lynsey

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    Lynsey White
    Fireball Equipment Ltd.
    Edmonton AB
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    Conference-BCNAVUG_200x200


  • 2.  RE: Error when posting a general journal

    TOP CONTRIBUTOR
    Posted 20 days ago
    Are you entering debit
    s and credits in one total or as a debit and credit. You cannot enter a negative # is the debit and credit columns.​

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    Michael Carr
    VP , Finance
    Philadelphia Scientific LLC
    Montgomeryville PA
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    Conference-BCNAVUG_200x200


  • 3.  RE: Error when posting a general journal

    SILVER CONTRIBUTOR
    Posted 20 days ago
    We have separate lines for each entry.
    We have it set up so you can see both the debit and the credit column.
    Lynsey

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    Lynsey White
    Fireball Equipment Ltd.
    Edmonton AB
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    Conference-BCNAVUG_200x200


  • 4.  RE: Error when posting a general journal

    GOLD CONTRIBUTOR
    Posted 17 days ago
    A combination of Document Type and Account Type can also cause this error.  For example, if you enter a document type of Payment and choose Vendor as your account type, you cannot enter a negative number in the amount field.

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    Patti Parrish
    Finance Project Manager
    EthosEnergy Power Plant Services
    Alpharetta, Ga
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    Conference-BCNAVUG_200x200


  • 5.  RE: Error when posting a general journal

    Posted 16 days ago
    Can we see a sample of your data?  As Patti stated, you're receiving this error due to the combination of your data.

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    Jimmy Yu
    Step Energy Services Inc
    AB
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    Conference-BCNAVUG_200x200


  • 6.  RE: Error when posting a general journal

    SILVER CONTRIBUTOR
    Posted 16 days ago
    We got it to work.  The document type was set to payment.  I deleted the document type and it posted fine.

    Thank you for all your help

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    Lynsey White
    Fireball Equipment Ltd.
    Edmonton AB
    ------------------------------

    Conference-BCNAVUG_200x200


  • 7.  RE: Error when posting a general journal

    Posted 16 days ago
    Take a look at the final posted data.  If you've posted to customer or vendor ledger entries, missing the document type causes a bit of headache when reporting.

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    Jimmy Yu
    Step Energy Services Inc
    AB
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    Conference-BCNAVUG_200x200


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