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Error when posting a general journal

  • 1.  Error when posting a general journal

    SILVER CONTRIBUTOR
    Posted Nov 22, 2019 01:48 PM
    Good Morning,
    We are getting the following error when we are trying to post a General Journal.
    Amount must be positive in Gen.Journal Line Journal Template.

    Has anyone ever come across this, and how did it get resolved.

    Thank you,

    Lynsey

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    Lynsey White
    Fireball Equipment Ltd.
    Edmonton AB
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    Academy - Online Interactive Learning from Experts


  • 2.  RE: Error when posting a general journal

    TOP CONTRIBUTOR
    Posted Nov 22, 2019 01:56 PM
    Are you entering debit
    s and credits in one total or as a debit and credit. You cannot enter a negative # is the debit and credit columns.​

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    Michael Carr
    VP , Finance
    Philadelphia Scientific LLC
    Montgomeryville PA
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    Academy - Online Interactive Learning from Experts


  • 3.  RE: Error when posting a general journal

    SILVER CONTRIBUTOR
    Posted Nov 22, 2019 02:04 PM
    We have separate lines for each entry.
    We have it set up so you can see both the debit and the credit column.
    Lynsey

    ------------------------------
    Lynsey White
    Fireball Equipment Ltd.
    Edmonton AB
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 4.  RE: Error when posting a general journal

    GOLD CONTRIBUTOR
    Posted Nov 25, 2019 07:57 AM
    A combination of Document Type and Account Type can also cause this error.  For example, if you enter a document type of Payment and choose Vendor as your account type, you cannot enter a negative number in the amount field.

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    Patti Parrish
    Finance Project Manager
    EthosEnergy Power Plant Services
    Alpharetta, Ga
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 5.  RE: Error when posting a general journal

    Posted Nov 26, 2019 11:46 AM
    Can we see a sample of your data?  As Patti stated, you're receiving this error due to the combination of your data.

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    Jimmy Yu
    Step Energy Services Inc
    AB
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    Academy - Online Interactive Learning from Experts


  • 6.  RE: Error when posting a general journal

    SILVER CONTRIBUTOR
    Posted Nov 26, 2019 11:55 AM
    We got it to work.  The document type was set to payment.  I deleted the document type and it posted fine.

    Thank you for all your help

    ------------------------------
    Lynsey White
    Fireball Equipment Ltd.
    Edmonton AB
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 7.  RE: Error when posting a general journal

    Posted Nov 26, 2019 12:45 PM
    Take a look at the final posted data.  If you've posted to customer or vendor ledger entries, missing the document type causes a bit of headache when reporting.

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    Jimmy Yu
    Step Energy Services Inc
    AB
    ------------------------------

    Academy - Online Interactive Learning from Experts


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