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NAV Error

  • 1.  NAV Error

    Posted 6 days ago
      |   view attached
    I am getting this error when entering a new Purchase Invoice after clicking on Print and Post.

    Additional note, I enter Purchase Invoices in the system to "park" them until the physical, hard copies come back approved and signed to me, so I can track what I have out for signature and approval.  I was told that this might have something to do with the "parked invoices", but it is occurring on new entries that are not parked.

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    Christina Sonnenburg
    AP Staff Accountant
    Inovonics
    Louisville CO
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    NAV Error.docx   31K 1 version


  • 2.  RE: NAV Error

    TOP CONTRIBUTOR
    Posted 2 days ago
    I have never seen this error happen before, is it also doing it when you do "Post" only instead of Post and Print?​
    Do you have in-house NAV developers or do you always use a partner?
    If you always use a partner I would check with them.
    If you have in-house devs, have them debug the stack trace of the error when it happens.

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    Samuel Champoux
    IT Director
    Drummondville QC Canada
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  • 3.  RE: NAV Error

    GOLD CONTRIBUTOR
    Posted 2 days ago
    Hi,

    The attached Error screenshot is surely a programming error. The error appears if a developer (via code) is trying to modify a record which has already changed by some other function.
    The developer will require to tweak the code by re-fetching the updated record from the database.

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    Saurav Dhyani
    ArcherPoint Inc.
    Duluth
    Blog - https://saurav-nav.blogspot.com
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  • 4.  RE: NAV Error

    GOLD CONTRIBUTOR
    Posted 2 days ago
    Do you have Lanham Address Verification?
    We have seen this error and it is caused by Lanham Address Verification in our Database.  It happens when there is a Expired Address on the Document and the system Auto Tries to re-validate the address.  The fix is to manually Validate the Addresses then complete what you are doing.

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    Justin Falconer
    IT Manager
    Tender Corporation
    Littleton NH
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  • 5.  RE: NAV Error

    TOP CONTRIBUTOR
    Posted 2 days ago
    As Saurav pointed out, a developer will need to optimize the function to prevent this from happening where a record didn't commit until re-reading the table.

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    Kristoffer Ruyeras
    Tigunia
    Seattle, WA
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