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BC Bugs

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  • 1.  BC Bugs

    TOP CONTRIBUTOR
    Posted Jul 08, 2020 04:11 PM
    I'm looking for the best method of reporting bugs for BC...
    For example, I've found 2 bugs in the code related to the BC CRM Integration...where/how should I submit those?
    Thanks in advance!

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    Greg Enns
    ERP Coordinator
    Technical Prospects
    Appleton WI
    ------------------------------
    Academy - Online Interactive Learning from Experts


  • 2.  RE: BC Bugs

    TOP CONTRIBUTOR
    Posted Jul 09, 2020 08:21 AM
    Hi Greg,

    You can report any bugs to your partner.  You can also post them on the ideas site:  https://experience.dynamics.com/ideas/

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    Lewis Rosenberg
    IT Manager
    Mars Fishcare
    Chalfont PA
    www.apifishcare.com
    ------------------------------------------------------------------------
    BCUG/NAVUG All-Star
    BCUG/NAVUG Board of Advisors, Chairperson
    BCUG/NAVUG Programming Committee

    Twitter: @RosenbergL
    LinkedIn: https://www.linkedin.com/in/rosenbergl
    ------------------------------------------------------------------------

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    October 6-9, 2020
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    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 3.  RE: BC Bugs

    TOP CONTRIBUTOR
    Posted Jul 09, 2020 09:52 AM
    Perfect! Thanks!

    ------------------------------
    Greg Enns
    ERP Coordinator
    Technical Prospects
    Appleton WI
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 4.  RE: BC Bugs
    Best Answer

    Posted Jul 09, 2020 08:55 AM
    I agree with Lewis. If you report them to your partner then your partner will create a support ticket with the details. I've had good luck doing this and Microsoft has been able to fix everything in a timely manner once they're notified of it.

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    Kristen Hosman
    Independent Dynamics ERP Consultant
    Mount Evans Consulting LLC
    Pine CO
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 5.  RE: BC Bugs

    TOP CONTRIBUTOR
    Posted Jul 10, 2020 11:58 AM
    The "Ideas" site has an FAQ that specifically says it is NOT for bugs in the product.
    So, if you're on-prem like me, then it looks like having you partner report bugs on your behalf is your only option.
    For those with BC in the MS cloud, you can create your own support tickets through the D365 Admin center. (I've done this for CRM Online with great success.)

    As a sidenote, (thanks to @Mary Bricco for the reminder) you can post Docker/BC-related issues in the GitHub site for Docker/BC​: https://github.com/microsoft/nav-docker/issues

    ------------------------------
    Greg Enns
    ERP Coordinator
    Technical Prospects
    Appleton WI
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 6.  RE: BC Bugs

    Posted Jul 09, 2020 09:46 AM
    Use this site-
    https://experience.dynamics.com/ideas/

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    Mary Bricco
    Dynamics 365 Business Central/NAV Consultant
    Boyer & Associates
    New London WI
    ------------------------------

    Academy - Online Interactive Learning from Experts


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