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What do you know/think about business central?

  • 1.  What do you know/think about business central?

    Posted 10 days ago
    Hello NAVUGers! The H2 issue of BCUG/NAVUG Magazine is well underway to being chock-full of valuable and educational nuggets for Dynamics Users and Partners. The magazine will publish right before Summit Phoenix, as well as be onsite at the event in October.

    Each issue highlights an OnTopic question we pose to our members to get a pulse on all the different perspectives this great community has to offer. If you're interested in the chance of being featured, please post your answer below...

    What do you know/think about Business Central?

    Bethany Foyt
    Marketing & Communications Manager
    Dynamic Communities
    Lisbon ND

  • 2.  RE: What do you know/think about business central?

    Posted 10 days ago
    I dread having to teach my users a new front end. They are navigating just fine on the current RTC. We are using 2015 objects and 2018 executables. We are working with our partner to come up with a plan to upgrade to full 2018 with extensions. By the time we are ready to upgrade again, we will probably be past the initial release of on premise Business Central. However, I am sure we will get there someday. We will probably stay with an on premise installation due to cost (we have 55 licenses).

    Gregory Alford
    ERP Manager
    Tri Star Metals LLC
    Carol Stream IL

  • 3.  RE: What do you know/think about business central?

    Posted 9 days ago
    I have not jumped into it to any great extent but as I see more and more former client based applications ( Not Apps , applications) get moved into Web based forms I keep getting the feeling that providers are abandoning the thought of usability and productivity at the end user lever I have found the more they are moved to web applications the more keystrokes are needed and the more cursor movements are need to accomplish the same tasks.  Great for hand and wrist surgeons..... not so good for users.

    An excellent example of this is ADP ---- what used to be a secure and usable program is now insecure and unwieldy.

    Outlook to Office 365 is an another example.

    Google Apps as an entity is awful.


    Michael Carr
    VP , Finance
    Philadelphia Scientific LLC
    Montgomeryville PA

  • 4.  RE: What do you know/think about business central?

    Posted 5 days ago
    I agree to some extent with Michael.  I've had a chance to play with D365 Business Central, and it takes more clicks to perform the same functions.  The User Interface is not all that different from RTC/Perpetual interface.  The two main differences I've noticed are 1) the main menu moving across the top of the screen (minor change) and 2) the action ribbon is now a series of drop down menus (as if you had collapsed the ribbon in NAV).

    Personally I always leave the ribbon open as it reduces the number of clicks to perform an action.  To create a new quote for a Customer in NAV is a 1 click action from the Customer list.  In Business Central, I have to use a series of drop down menus which increases the number of clicks.

    As with moving from Classic to RTC, it just takes time to get used to certain changes.  I don't think it is a step forward or step back, more of a side ways move which will hopefully continue to improve now that they have the cloud structure in place.

    Ben Baxter
    Accent Software, Inc.
    Carmel IN

  • 5.  RE: What do you know/think about business central?

    Posted 5 days ago
    ​I also think they need to focus on making the new web interface not only looking nice, but also easy and efficient to use.
    The comment I always get is the lack of menus, like the old Departments menu.

    Samuel Champoux
    IT Director
    Drummondville QC Canada

  • 6.  RE: What do you know/think about business central?

    Posted 5 days ago
    @Samuel Champoux I have found the lack of Department Menu to be a challenge in the Windows Client for NAV also. I typically ​teach NAV users upgrading from the Classic client to use the department menu while transitioning to the RTC. It gives them a level of comfort to see a similar structure to what they used in the past. Eventually, they move away from dependency on this menu, but it does provide a value long term.

    For new NAV installs or users, I teach using the Department Menu to find "like" reports and other related selections. For example, I teach users to Search using a report name they are familiar with, then click on the menu path to the right (gray) to get to the place where this and other related reports or master data reside in the Department Menu. The Department Menu helps users find what they need when they don't know what it is named or what to enter into Search.

    Hard to describe, but I hope this gets my point across.

    Cynthia Priebe, MCTS, DCP
    Senior Business Analyst and Project Manager
    Liberty Grove Software

  • 7.  RE: What do you know/think about business central?

    Posted 5 days ago
    Edited by Franz Kalchmair 5 days ago
    in our company we started to test d365bc. what we found was:
    * chart of accounts: missing field "balance to date"
    * missing flowfilter fields like "limit totals to"
    * no chance to view all columns in lists
    * no easy way to view unavailable fields. needs (complex) customization using extension, development in an azure sandbox. too complex for that easy issue
    * many missing standard reports
    * afaik no upgrade path from dynamics nav
    * afaik missing rapid start services
    * missing database backup & restore: very funny, if data were destroyed or mistakenly changed, e.g. sales prices.
    * and many more missing things

    we then stopped testing.
    at this point of time d365bc is not sellable for us. usability leaves much to be desired.
    licenses are too expensive especially for that small set of features.

    Franz Kalchmair
    Microsoft MVP
    Senior Consultant
    Austria, Europe

  • 8.  RE: What do you know/think about business central?

    Posted 5 days ago
    Can anyone tell me the functional differences between Dynamics 365 for Sales vs Business Central?  i.e. with D365 for sales I can send emails to customer lists using mail chimp. Does BC allow the same?  Also,  what functionality does it have that D365 does not and vice versa?  Looking to make an informed decision and any feedback would be greatly appreciated.

    Greg Jakubczak
    Mirus Bio LLC
    Madison WI

  • 9.  RE: What do you know/think about business central?

    Posted 5 days ago
    ​D365 for Sales, I believe, is a CRM system (formerly Dynamics CRM).  D365 Business Central is the new branding for Dynamics NAV, a fully integrated ERP system (Financials, Sales, Purchasing, Whse & Inventory, Manufacturing, Planning, Jobs, Resources, HR, etc.)

    Lewis Rosenberg
    IT Manager
    Mars Fishcare
    Chalfont PA

    NAVUG Board of Advisors, Programming
    NAVUG Programming Committee
    NAVUG Membership Committee

  • 10.  RE: What do you know/think about business central?

    Posted 4 days ago
    We did a code compare with NAV 2018 and D365BC and there are zero functional delta's. And by "functional", I mean business functional. There are some technical delta's and for sure, the "platform" is quite different, especially with the web client being the only client.

    Jon Long
    Director of ArcherPoint-Upgrades
    ArcherPoint Inc.

  • 11.  RE: What do you know/think about business central?

    Posted 4 days ago
    Hi Bethany, I've been spearheading my company's BC efforts since February.

    It's very similar to NAV, but it's lacking a few features. For example, in BC, under Companies, you have user experience, which determines which functionalities are show in the interface -- this is due to licensing.

    If you opt for the more expensive Premium license, for warehousing and service management, you have 3 options to choose from. If you have an Essentials license, you only have 2. The Basic experience simplifies the interface even more.

    It integrates fairly simply with D365 for Sales (CRM), but it has a lot of quirks, and sometimes stuff breaks in the background and you have to contact Microsoft to fix it, which they tend to do fairly quick.

    A lot of reports are missing, for instance the Inventory to G/L Reconcile, which is there, but non-working. I opened up a ticket with MS last week about that, as well as putting back some of the missing reports.

    You can still modify BC, but it's not as easy as NAV. All mods are done as extensions, which are still written in C/AL, but they now call it AL, and you use Visual Studio Code to develop them -- which works pretty well. It's a bit of a learning curve, and so far, Microsoft's documentation has been OK.

    There are always challenges due to the lack of accessibility to the Object Designer, and no Debugger, so instead, I end up opening cases with Microsoft, when needed. They tend to respond same day, generally, but sometimes I have to escalate it. Their techs have been very competent so far, no complaints, but sometimes their triage is a bit off, and so I always name the product in the subject of my ticket (whether its D365 for Sales or BC, etc.)

    I have several clients running on it, and they're pretty happy. I think it's a great entry point into the NAV world. And when they decide they need mods done, they can always make the move to on-premise, or full NAV on Azure.

    Hope that helps :)

    Val Gameiro
    Advanced Business Systems, LLC
    Implementer/Project Manager
    Austin, Texas
    former NAVUG Austin Chapter Leader