Hi AllCreated a rapid start package for customers and another for contactsWhen I imported customers and went to the customer list, the name/address, etc were empty.I them imported the same data as contacts of type company and it populated the names and addressesHowever when try to update a customer record in rapidstart I get this:"Contact CT00141 XXXX is not related to customer C00141 XXXX" on "Primary contactNo"When I look in Contact Bus Relations, I see the record CT00141 / CUST / 1 / C00141Any idea what could cause this?
If you are sure the data is correct for the customer in all fields. I will say uncheck the validation on all of them. Then import the customers only.
If they come inside correctly. Then import the contacts and Contact Business Relation again together.
Choice 2: In the Rapid package, export 1 good customer to Excel. This way the format is given, then format the data into the Excel layout they provided and import it.
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