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Let's diagnose this:1. Remote Connection or Local.2. Did you rename the "PersonalizationStore" file. So a new file is created.
3. Did the user reboot the computer?4. Did you confirm the corrects date/file/size Printer driver was installed. Maybe it was updated.5. Did you delete the printer, reboot, install the network printer again.6. Did you log in as another use on the same computer and print to see if it's a local issue or specific to the user id?7. Is there issues with other reports or just this specific one? Did you verify it's the same Report Object Id#?Good luck.
Ive had this happen.check in your display settings right click desktop -> display settings. if it is anything besides 100% it will print weird sizes. this is confirmed with Microsoft as well. if you print to pdf does the print out look normal? there's no fix for this currently. sent it through Microsoft. it calls up winforms with no parameters to pass to the winforms which unfortunately doesn't take in to account the display settings size. it renders the print out this way
this is from my email correspondance from them.DPI font scaling drivers influence GDI+ low level libraries behavior.GDI+ libraries are referenced by SSRS (SQL Server Reporting Service) Report Viewer .NET assembly and drive report rendering.Report Viewer .NET assembly is docked into a NAV WinForm (NAV Page).This is a Windows 10 platform setup that can affect SSRS Report Viewer with Dynamics NAV.This applies to all the custom developed and Microsoft Standard products that use SSRS RV within this context (NAV, AX, CRM) such as the one below:http://community.dynamics.com/ax/f/33/p/186811/468761Via Control Panel\Appearance and Personalization\Display select "set a custom scaling level", DPI font scaling can be modified, where and if needed.The article below describes how to adjust these settings:http://www.tenforums.com/tutorials/5990-dpi-scaling-level-displays-change-windows-10-a.htmlif the 'side of text apps and other items is
Thanks for all of the suggestions everyone.
Greg: I tried changing the display settings from 150% to 100% and then back to 150% and printing is working correctly now. I'll try again tomorrow to see if this holds.
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