We have been embarking into more and more business where billbacks, chargebacks, deduction management, etc. are a part of it. Some program examples are Scan downs, Slotting (product or fees), Rebates, and Spoilage. We definitely are looking to smooth out the processing for Finance when the short pays come in and to accrue for some of the values. We also want increase visibility overall of the various types of programs operating this way and customer profitability specifically. We have NAV Customers for which we can work with, example: accrue 2% off every invoice. In some cases the NAV Customer is a Distributor. When they are involved we also have programs that run at the "Store" level which is who the Distributor sells to and we don't have invoices in NAV. We get a short pay on the Distributor invoice or just paperwork letting us know of the value we need to credit the "Store".
Ex. NAV Customer #123 Andrea's Distribution Group has 3 invoices for $1000/each over Q1. In May we get notice that "Store" Sally's Gourmet held a scan down promotion 3/15 – 4/15 selling 500 units for $.50 less per unit. We own them $250 (500 * .5).
I'd say we are still early in our discovery phase. We are looking at To-Increases Deduction Management and Rebates/billbacks/commissions modules. We would love the opportunity to hear from or talk with any of you that also deal with this type of business. We'd love to hear how you've made this process as efficient as possible (contract negotiations, processes and systems) – especially if you have the two level reality (Distributor and Store) that we have. Also, if you are using To-Increase products or have found others we'd love to learn what you like about them.
Always good to include: We are on NAV 2018 on prem.Please share your thoughts and experiences here. We will also be at Summit next week (so excited) and would love the chance to chat with others on this in person.Thank you!
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