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We're running NAV 2013R2 and I mapped an 855 for Amazon, but we never actually sent them one and surprisingly, they have never complained.
I just finished mapping an 855 for a new trading partner and it just passed the certification through SPS Commerce. I assumed that we would send both the 997 and the 855.
Here are the steps I used to process an EDI855 during testing:
The EDI 997 is really just an indication to Amazon in this case or any trading partner that you received a transaction set and nothing more. It does not tell Amazon that you agree to the terms of the order. Generally this is not an either/or. Virtually all transactions require a 997 response and you should be receiving them in response to transactions you send.
The 855 PO Acknowledgment, however acknowledges the PO receipt and at a minimum allows you to Accept, Reject or Accept with changes, the PO. You can respond at either the header or line level or both and can change a number of data elements as requested. Examples are payment terms, ship date, Quantity etc.
You do have all the modules you need to respond in either way that Amazon wants you to respond and I can see that you have good advice on how to create and process one here in the forum.
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